Hi my name is Helen and hope you're having a good day, to give you a quick background, I started working as a billing customer representative in a Local account for 2 years and after that I started my career as a Support Ambassador in Airbnb for 3 years focusing on helping Host and Guest with their cancellation request, mediation and other booking related issue. Currently I am working as a Customer Advisor in ----------- Philippines as a Customer advisor and my role is to help Hotel reps, Affiliate partners and guests with their booking concern.
