I'm a Tech Support and IT Operations Virtual Assistant with nearly 9 years of experience supporting users, troubleshooting technical issues, and keeping systems and workflows running smoothly.
I've worked across service desk, IT support, and data operations, handling daily tickets, monitoring systems, reviewing logs, and coordinating with technical teams - while communicating clearly with non-technical users.
My role is to take tech-related issues off your plate so your team can stay focused on real work. I handle support requests, documentation, coordination, and operational admin tied to your systems - making sure nothing breaks, gets missed, or slows the business down.
If you need a reliable Tech Support VA who understands both technology and operations, I can help keep things running smoothly behind the scenes.
