I know a lot of work when it comes to customer service, I have spent more than 3+ years in BPO from different companies, I have a total of 10 months working at home, and I have 8 months of experience as well on a non-voice account's, email and chat support, mainly I specialize voice account since I can communicate well and adjust on any customer's behavior whatever the circumstances, I have handled most are Telco Accounts and the other accounts are like Delivery Service, Insurances and Retail I am a tech-savvy, I know more than basics in computer hardware and software as well, I can be reliable and fast learner.