I have been in the BPO (Call Center) Industry for over 6 years. Being able to handle various accounts, from Sales, Customer service and Sales for Travel accounts, and Technical Support accounts. I have also been a team leader for 3 years and handled 20+ people for travel accounts. I also have experience in real estate cold calling and appointment setting, back office works, chat and e-mail support.
I have a great passion for working as a Virtual Assistant and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and my work. I love engaging as all-around support for your business or virtual assistant in general.
Furthermore, I am an expert on:
- Expert in Apollo, Sabre and Amadeus GDS
- Travel management
- Slack
- Trello
- Monday
-Asana
- CRM
- Microsoft Office
- Google Suite and Application
- Real Estate Appointment Setting
- Email Handling
- Cold Calling
- Creating Presentation
- Providing Customer Service
- Handling rude customers easily
- Organization Skill
- Updating Database
- Problem Solving Orientation
- Planning
- Writing & Creating Newsletters
- Computer Proficiency
Verified
