Customer Service / VA | Social Media Manager
Struggling to find a Social Media Manager to grow your business? I GOT YOUR BACK! I help my clients handle their social media, create content, and boost lead generation (organically or paid).
Key Skills:
Social Media Management (Instagram & Facebook)
~ Graphic Designing (Canva)
~ Caption Writing
~ Content Creation
~ Hashtag Research
~ Content Planning and Scheduling
~ Video Editing (Short & Long Form)
~ Analytics and Reporting
~ Branding
Customer Service / VA
~ Email support
~ Handling complaints
~ Processing orders and returns
~ Escalating complex issues (Claims & Disputes)
~ Retaining customer records
~ Providing product information
Tools I use:
~ Graphic Design: Canva, Microsoft PowerPoint
~ Video Editing: CapCut
~ Analytics and Reporting: Meta Business Suite
~ Organization: Trello
~ Google Apps for versatile tasks
Ready to boost your social media presence? Let's work together! MESSAGE ME!!!
