Highly adaptable and self-driven professional with 4+ years of experience in customer service, freelance support, and sales assistance. Skilled in handling voice and non-voice accounts across various international markets including the US, Canada, Australia, and Southeast Asia. Strong background in fraud prevention, quote and order management, and client communication. Known for being detail-oriented, assertive, and a reliable team player who resolves issues with diplomacy and a focus on first-contact resolution. Consistently receives positive feedback for accountability, flexibility, and communication.
