A Virtual assistant and customer service relations with years of experience in using effective problem solutions to drive customer service and boost client product satisfaction service. Provide excellent customer service in every consumer problem may face. Specializes in English major courses.
Handled multiple accounts which makes me more flexible and reliable in additional of my skills and knowledge , it consists of :
Healthcare, Travel , Financial and Technical sales representative. All of these has set of tools which includes CRM and salesforce and avaya with troubleshooting tools like ACSR for technicalities.
I've always strived to deliver positive, tailored and timely support, making customers consistently feel cared for.
In my prior role as a Customer Service Representative at Philippines , I gained extensive experience across several facets of customer service, inluding:
-Managing sensitive customer information
-Providing personalized support
-Delivering a great customer experience
-Helping troubleshooting concern and offering sales afterwards in smooth transitioning.
Feel free to asks for any certifications and please let me know if you need anything else fro----------- at this point. Thank you so much!
