With 12 yrs. work experience in Customer Service, I gained confidence in dealing with clients via emails, tickets and calls in order to resolve or escalate their issues. Able to properly communicate with the clients using various tools (emails, Outlook, Gmail) and applications. Also able to coordinate with the team (internal chat or group meetings) for the resolution of various issues. Knowledgeable in using MS Office for the completion of various tasks as needed.
Moreover, I've also had work experiences in Accounting, HR and handling Admin tasks.
With my current job as Personal Assistant, I am handling admin tasks as well as data research and doing interviews for all applicants.