Customer Service & Tech Support Specialist | Healthcare & Billing Support

Experienced Customer Service & Tech Support Specialist

Experienced Customer Service Professional with 2+ years of experience in airline, healthcare, telecom, and medical billing support. Skilled in phone, email, and chat support, handling escalations, resolving billing concerns, and providing excellent customer experiences.

-Customer Service & Technical Support
-Airline & Travel Support
-Healthcare & Medical Billing Support
-Inbound/Outbound Calls
-Email & Chat Support
-Escalation Handling & Problem Resolution

Proficient in Salesforce, Zendesk, Epic, Cerner, Avaya, Five9, Microsoft Office, and Google Workspace.

I’m dependable, empathetic, detail-oriented, and committed to helping businesses deliver excellent customer support.

Available for remote work, long-term or project-based, and flexible with Philippine or US time zones.