Almost 4 years as an IT Support at SM Supermarket Baguio, As an IT Support we do troubleshoot of hardware and software (Workstations, POS, Server, Printers, Access point and Network Switch). We support our users via remote or onsite.
Experienced in ticketing
system /Service Desk.
Knowledgeable in Windows and Linux Operating Sytems
Basic knowledge in Firewall, Hyper V, Oracle Virtual Box