I am a certified Customer Service Representative with extensive experience and skills.
Services being offered:
1. Customer Support chat and email
2. Tracking and updating customers on shipments and delivery status
3. Logging all customer interactions in a CRM/ticketing system (Zendesk, Freshdesk, Salesforce, etc.)
4. Handling basic technical support or troubleshooting
5. Assisting with account setup, password resets, and profile updates
Other Skills I can offer:
Basic Graphic Design using Canva
Basic Editing on Photoshop
Administrative tasks
Lead Generation
WordPress Management
Ecommerce Management
Calendar Management
Appointment Setting
