I have excellent communication skills. Empathy and patience that will help me connect with the customers. Product and service knowledge is one of the most important characteristics since we are going to assist customers. I am also an active listener. That's why I can analyze and resolve the problems while multitasking with the tools that I am using in the role. In a professional way I still can manage my time with technical proficiency and I am continuously learning about it.
In my most recent position, I served as a Customer Service Representative at ----------- from August 2023 to September 2023. Prior to that, I held the role of Content Moderator at Alorica, contributing my skills and expertise from March 2023 to July 2023. In the preceding period, I worked as a Chat Support Representative at Dripdesk Asia Inc. from May 2022 to February 2023. My experience as a Content Moderator at Callhounds Global BPO Inc. extended from February 2022 to May 2022. Before transitioning to customer service roles, I gained valuable experience as a Production Operator at EPSON from June 2021 to February 2022. This trajectory showcases my diverse skill set and adaptability across different roles within the specified time frame.
