I’m a reliable and detail-oriented Customer Support Virtual Assistant with over 3 years of experience supporting a home service–based platform (Angi). I’ve handled inbound and outbound calls, as well as chat and email support, assisting customers with order placement, bookings, scheduling, cancellations, billing concerns, and account updates.
I’m organised, a fast learner, and comfortable working independently while following clear processes. I take ownership of tasks, communicate clearly, and focus on providing friendly, accurate, and efficient support. I’m experienced with CRM tools, email and ticketing systems, Google Workspace, and Slack, and I’m always eager to learn new tools and workflows.
If you’re looking for a dependable VA who values quality, consistency, and customer satisfaction, I’d be happy to work with you.
