Hi,I am Lennie and I work for Amazon customer service for four years and 2 months,In our company we handle retail phones,cardsupport,and shipping and delivery,I am very grateful that the company given me this opportunity with this job,since this is the first time Ive work as a customer service rep,I love and enjoyed talking to customer most especially when Ive fixed their concern and
problems.My goal also is to make sure our customer satisfaction and earned customer trust.I am one of the top agent getting recognition every month,but recognition was not that important to me,what really matters is I can put smile in every customer.