John Michael Galvez | Virtual Assistant | Insurance & Real Estate Support SpecialistDetail-oriented and results-driven Virtual Assistant with extensive experience supporting both insurance and real estate professionals remotely. With over 9 years in the insurance industry and hands-on VA experience across US-based clients, I bring a unique combination of industry knowledge, administrative expertise, and client management skills that go beyond typical VA
work.As a Real Estate VA, I managed CRM platforms (Wise Agent, Follow Up Boss, Mailchimp), handled end-to-end transaction support, conducted property research via MLS and Zillow, and drove marketing through Canva-designed social media content, reels, and
email campaigns — helping streamline daily operations and boost lead
generation.As an Insurance VA, I processed commercial insurance certificates (General Liability, Workers Compensation, Disability) in AMS360, issued and managed bonds, and coordinated directly with insurance carriers — ensuring accuracy and compliance at every
step.My background at Pru Life UK as both an agent and Unit Manager sharpened my skills in policy processing, underwriting support, client data management, CRM tracking, compliance, and team coordination — all directly transferable to VA roles in insurance and real estate environments.I am proficient in tools including AMS360, Agency Zoom, Wise Agent, Follow Up Boss, Mailchimp, Trello, Canva, Microsoft Excel, MLS, and Zillow.What I bring to your team:
Deep insurance knowledge (life, health, commercial, bonds)Real estate admin and marketing supportStrong client communication and relationship managementHigh attention to detail with a process-driven work ethicFluent in English, reliable, and remote-ready
