I'm an SEO Specialist, Front End Developer, Sales Support and Engineering Operations Assistant as an intern before I graduated my Bachelors degree. My experiences include Wed Development, Graphic Designer-creating banners and infographics, Web Research, Data Scrapping, and data entry, email marketing, promote our client's work through various social media as well as link-building strategies. We are responsible in tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. Also, we monitor sales and the performance of the sales team as well as recording sales data. Along with that, I also assist the Operations Team with all the tasks, including data entry, training, and scheduling. We also collaborate with any team or project as required, assisting with non-specialized tasks.
I got my first job as a Social Media Analyst and Technical Support Representative in Sykes Asia Cebu. We collect and analyzes data related to social media marketing campaigns, tracks the performance of various social media initiatives and develops and implements changes to improve business results. We also build and support SEO strategies by implementing keyword priorities into content marketing projects. Also, we help customers resolve technical problems associated with a product or service.
On January 2018, I had my job as Secretarial Assistant in Dalius Immobilien Gmbh. It was tough yet challenging role for me since I dealt with German/Austrian people. My experiences include implementing and maintaining office systems, prepares and manages correspondence, reports and documents, organizes and coordinates meetings, conferences and travel arrangements.
I worked as Global warranty admin in Lexmark Research and Development Corporation with experience:
• Responsible for the accurate and timely registration of the extended warranty (of Lexmark Printers) in Siebel, as ordered by the customers.
• Tracking and Reporting of calls processed daily.
• Input accurate information on the Contracts Database Tool in a timely manner.
• Attaching pertinent documents like Purchase orders, Special bid documents, invoices, and email correspondence when necessary, to the agreement.
• Responds to emails from customers, peers and colleagues.
• Also handles investigations of processes and warranties from Germany, Austria, Switzerland, France,
South Africa, Middle East Countries.
• Handles large, customizable and complex orders
• Acted as key user for the EMEA team
• Counterpart representative in DACH Team (Germany, Austria and Switzerland).
• Worldwide Order Entry
And Lastly, I worked with Upwork for more than 2 years as an Admin Support/Virtual Assistant/SEO/Social Media, Data and IT Analyst.
