If you’re looking for someone who can lead your sales efforts, manage multiple clients with care, and deliver exceptional customer experiences, you just found her.
I’m an experienced Business Development Manager and SDR Manager with a proven track record of helping businesses grow through strategic outreach, effective communication, and strong team leadership. I’ve led sales teams, handled multiple client accounts simultaneously, trained SDRs on CRMs and campaign tools, and developed outreach strategies that drive real results.
Before stepping into management, I spent over 10 years in Customer Service and 5 years as a Virtual Assistant, which taught me how to communicate with empathy, handle challenges calmly, and always deliver top-quality support. Those experiences shaped how I lead with care, accountability, and a focus on helping others succeed.
My background also includes inbound/outbound Outreach, executive assistance, and customer support across phone, email, and chat. Over the years, I’ve built a reputation for being reliable, detail-oriented, and committed to excellence, earning certifications and client trust along the way.
I’ve had the chance to work with amazing clients from the US, UK, Canada, Australia, and Asia Pacific, and they know me for being proactive, reliable, and easy to work with. Whether it’s growing sales pipelines, strengthening client relationships, or supporting your team, I’m all about creating results that last.
If you’re looking for someone who can lead with strategy, manage with heart, and deliver with consistency, I’d love to be part of your team.
Core Skills & Expertise:
Customer Service & Client Relations
Virtual Assistance (VA)
Executive Assistance & Administrative Support
Business Development & Sales Strategy
Account Management & Client Onboarding
Lead Generation & Sales Outreach
CRM Management (HubSpot, Salesforce, Zoho, etc.)
Campaign Tools & SDR Training
Inbound & Outbound Outreach, Email, Chat & Phone Support
Calendar & Schedule Management
Data Entry & Research
Team Leadership & Training
B2B
Tools I’ve Worked With:
Dialpad, Avaya, RingCentral, Salesforce, Salesloft, HubSpot, GoHighLevel, Groove, Oracle, -----------, ActiveCampaign, Microsoft Office, Google Workspace, BambooHR, Fast DTR, Hubstaff, Slack, Teams, Skype, WhatsApp, Gmail, Canva, Claude, GPT
Equipment & Backup:
-Dell Desktop – Windows 10 Pro 64-bit / Intel ----------- 16GB RAM
-Plantronics DA80 Headset – noise & echo cancellation
-1 External Monitor (for multitasking)
-Fiber Internet (200MBPS)
-Backups: Power Generator, Power Banks, LTE Wireless Prepaid Internet
Verified
