Medical/Healthcare Administrative & Insurance Support Virtual Assistant

I am a detail oriented Medical Virtual Assistant with experience supporting US healthcare operations, specializing in insurance verification, claims follow up, and administrative support.

I help medical and vision care practices stay organized by ensuring accurate insurance processing, timely follow ups, and clear patient communication. I am comfortable working with insurance portals, reviewing benefits, tracking claims and EOBs, and maintaining accurate patient records while following HIPAA guidelines.

My strengths include strong attention to detail, proactive problem solving, and reliable follow through. I communicate clearly with patients and internal teams regarding insurance issues, scheduling, invoices, and documentation needs.

I also support daily administrative tasks such as appointment coordination, inbox and fax management, document organization, and data tracking. I am quick to learn new systems and can adapt easily to practice management and vision care platforms.

I work independently in a remote setting, manage deadlines well, and take pride in delivering accurate, patient focused support. I am seeking long term opportunities where I can help improve workflows and contribute to a positive patient experience.