Experienced and goal-oriented professional with over 5 years in customer service and more than 1 year of experience as a cold caller. Strong background in outbound calling, appointment setting, and lead generation, with a focus on real estate and commercial real estate. Skilled in handling both customer inquiries and sales outreach, with a commitment to providing excellent service and building strong client relationships. Recently completed executive assistant training, adding administrative and social media management skills. Reliable, organized, and proactive in delivering results and supporting business operations.