I am an experienced Social Media Manager (SMM) with three years of expertise in Facebook and Instagram Ads targeting and campaign creation. Additionally, I have over five years of experience as a Client Services Associate (CSA), handling diverse accounts across multiple industries. My role involved providing email, chat, and outbound call support, as well as serving as a trainer in my last CSA position. With a strong background in client engagement and digital marketing, I excel in optimizing ad performance and delivering exceptional customer service.
I also possess team leadership skills, including mentoring, training, and guiding teams to improve performance and efficiency. I thrive in collaborative environments, ensuring smooth workflows, effective communication, and team motivation to achieve business goals.
