Dedicated and versatile customer service professional with proven experience in both inbound and outbound call
environments. Expertise in managing customer inquiries, resolving issues, and providing solutions under high
pressure conditions while maintaining a positive customer experience. Proficient in sales for both commercial
and residential sectors. Skilled in troubleshooting technical issues, delivering support via phone and Email. Adept
at fostering customer relationships, driving retention, and enhancing customer satisfaction in fast-paced
environments.