Currently hired as a Sales Manager.
Relevant experiences in the field:
1. More than 2 years as a BPO Supervisor.
2. TOP Coach in Asurion for more than 3 months.
3. TOP TL for TDCX for 7 months.
4. TOP TL for TDCX for the year 2023.
5. Expert in managing teams and managing Supervisors.
6. Captain Coach in Asurion which I handled few coaches in their early months in the company.
7. Engagement officer in Asurion.
8. Engagement head in TDCX which I handle operations budget for operational incentives for agents and TL's and engagements schemes.
9. Expert in MS apps and tools.
10. Expert in graphs and presentation.
11. Expert in data farming and reading numbers for impacts and improvements.
Thank you.
