With my 13 years experience in BPO and International Telco industry, I have a proven track record in customer service roles, I am bringing extensive experience in addressing billing inquiries, facilitating smooth activation processes, and providing technical support to ensure optimal customer satisfaction.
My ability to effectively communicate complex technical information, coupled with strong problem-solving skills, has contributed to successful customer interactions and issue resolutions in my previous roles.
In addition to my expertise as a Customer Service Representative with proficiency in billing, activation, and technical support, I would like to highlight my considerable experience as an Inside Sales Account Manager. This role has equipped me with a strategic understanding of customer needs, a proven ability to drive sales initiatives, and a track record of building and nurturing strong client relationships.
My experience in inside sales includes successfully managing accounts, identifying growth opportunities, and consistently exceeding sales targets. I am confident that my skills in sales, coupled with my customer service background, make me well-suited to contribute to the success of your team.
