Hi! I’m Jormaine Cordova, a Licensed Physical Therapist and Healthcare Virtual Assistant with 2 years of experience supporting a busy orthopedic practice. I combine strong medical knowledge with high-level administrative skills to help healthcare providers stay organized, efficient, and focused on patient care.
In my previous role as a Healthcare Virtual Assistant, I managed a wide range of clinical and administrative responsibilities including appointment scheduling, patient intake and chart preparation, insurance verification, prior authorization for workers’ compensation cases, medication refill coordination, and email and calendar management. I’m highly detail-oriented and experienced in handling sensitive patient information while maintaining strict HIPAA compliance.
My background as a Physical Therapist allows me to understand medical terminology, treatment plans, and patient needs more deeply than a typical VA. This helps me communicate effectively with both patients and healthcare teams while ensuring accuracy in documentation and coordination.
I also hold certifications in HIPAA Compliance and Therapeutic Dry Needling, Blading, and Cupping, which further strengthen my understanding of healthcare procedures and patient care standards.
Beyond healthcare administration, I also bring creative and digital skills. I do video editing, UGC (User-Generated Content), and social media content creation, which can help businesses build stronger online presence and engage with their audience.
What I bring to your team:
• Healthcare VA experience in orthopedic and clinical settings
• Patient scheduling, intake, chart preparation, and documentation
• Insurance verification and prior authorization processing
• Medication refill coordination and patient communication
• Email and calendar management for healthcare providers
• HIPAA-compliant handling of patient records and data
• Strong medical terminology knowledge as a Licensed Physical Therapist
• Video editing, UGC, and social media content creation skills
I am reliable, proactive, tech-savvy, and committed to delivering high-quality support. My goal is to help healthcare teams run smoother, improve patient experience, and allow providers to focus more on what matters most—their patients.
If you’re looking for a Healthcare Virtual Assistant who understands both the clinical and administrative side of healthcare, I would love to be part of your team.
I am negotiable on pricing, eager to help your company, and look forward to providing excellent support and contributing to your success.
