Experienced Lead Virtual Assistant Manager specializing in short-term and long-term rental property management. Proven track record managing daily operations, guest communications, reservations, team performance, and client relationships across multiple booking platforms including Airbnb, -----------, VRBO, Expedia, and Whimstay.
Skilled in overseeing remote teams, training and onboarding staff, handling escalations, optimizing workflows, coordinating with housekeeping and maintenance teams, managing calendars and reservations, processing refunds and claims, and ensuring exceptional guest experiences. Experienced in both vacation rental and long-term rental operations with a strong focus on occupancy, revenue, guest satisfaction, and operational efficiency.
Skills (important for search results):
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