Logistics operations and customer coordination professional with 13+ years of UAE and international experience supporting shipment coordination, delivery tracking, customer communication, and operational administration in fast-paced logistics and distribution environments.
Demonstrated experience in shipment life cycle support, track and trace activities, exception resolution, ETA monitoring, documentation management, and cross-functional coordination within high-volume operations. Recognized for accuracy, responsiveness, attention to detail, and operational reliability while managing competing priorities in remote and customer-focused environments.
Freight operations knowledge strengthened through formal training in freight forwarding workflows, LTL, FTL, air and ocean freight fundamentals, freight documentation, billing support, claims assistance, and TMS processes.
