Customer support professional with over 9 years of experience in BPO environments, specializing in technical support, client relationship management, and team coaching. Proven track record of resolving complex issues, improving customer satisfaction, and mentoring tea-----------mbers to achieve performance goals. Skilled in communication, problem-solving, and multitasking across phone, email, and chat support. Adept at building trust with clients and delivering solution-oriented assistance. Seeking a remote role where I can contribute to a seamless client experience and grow within a support-focused organization
