I am an experienced customer service representative. I have been resolving customer's concern and helping them with their issues or concerns for almost 4 years. I was able to encounter all kinds of customers within the industry, thus it helps me with being a critical thinker in order to resolve the customer's concern within no time. I was also able to provide support either through a phone call or live chatting. With these areas of expertise, I am sure that I am totally fit to work in your company since I have expertise with handling customer's concern. I was even promoted as a Subject Matter Expert which is part of the leadership team. I am the go-to person if any representative needs help with the issues that they face. I even take supervisor calls for customers that request to talk to a supervisor.