Highly motivated, hardworking, and detail-oriented individual with over 7 years experience in Technical Support field in networking products, 2 years as Subject Matter Expert and over 4 years experience as a Senior Quality Evaluator in technical accounts and Content Moderation. Excellent leadership abilities, as well as the ability to detect problems and deliver root cause analysis and remedies.
Possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team.
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