Hi! I'm a proactive and reliable Virtual Assistant with 6 years of combined experience in Accounting and IT, now focused on helping SaaS teams run smoother behind the scenes.
I’m well-versed in the Software Development Life Cycle (SDLC) and can support your team with feature testing, product updates, and documenting system improvements. I also have experience writing SQL queries for extracting and analyzing data, which helps in understanding user behavior and improving product performance.
I’ve worked directly with clients for onboarding, troubleshooting, and general support, making sure they feel confident using the product. I’m also comfortable using QuickBooks, Xero, and QNE for basic accounting tasks or reconciling data when needed.
Tools I use daily:
- Trello, Notion, Google Suite, Canva — for organizing tasks, content, and collaboration
- Strong written and verbal communication — so your users and team are always in the loop.
Looking for a reliable, tech-friendly VA who understands both systems and business? Let’s chat!
