I am an accomplished Sales Admin Assistant hailing from the dynamic world of insurance. With a robust background spanning over a decade in the Business Process Outsourcing (BPO) industry, brings forth a wealth of expertise in customer service, having seamlessly navigated the realms of chat and voice support. Beyond frontline support, I also excelled in roles as a Trainer and Training Supervisor, nurturing and honing the skills of fellow professionals to achieve operational excellence.
Recently, Having served as a Virtual Assistant to a prominent US-based insurance agency, I possess a keen understanding of the intricacies of the insurance landscape, coupled with a relentless commitment to ensuring client satisfaction. Armed with a blend of practical experience and a passion for service excellence, I stand ready to contribute adeptly to any challenge within the insurance domain.