Shirley

Customer Service Representative | Customer Retention & Client Experience Specialist

Verified

With Timeproof

Overview

Video Introduction

Looking for Full-time work (8 hours/day) at $5.04/hour ($887.54/month)

Educational Degree

Bachelor's degree

Availability

Full-time

Portfolio / Website

https://docs.google.com/document/d/14W9C68KuQC93ETdlLzIJQTYYj476Tfwm/edit?usp=sharing&ouid=109727443483051439143&rtpof=true&sd=true

Top Skills

Call Center Operations ManagementCold CallingVirtual Assistant

Last Active

August 9th, 2026 (Yesterday)

Member Since

January 15th, 2024

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About

I am a reliable Customer Service Representative with 18+ years of experience supporting international clients.

I provide professional email, chat, and phone support. I handle customer inquiries, resolve issues quickly, and make sure every client feels heard and valued.

What I can help you with:

• Email, chat, and phone support
• Order tracking and account assistance
• Handling complaints and resolving conflicts
• CRM and ticket management
• Customer retention and satisfaction

I am organized, patient, and easy to work with. I stay calm under pressure and always focus on finding solutions.

If you need a dependable CSR who can represent your brand professionally and keep your customers happy, I’m ready to help.