Results-driven Medical Virtual Assistant with over 4 years of experience in the healthcare and medical insurance industry. Skilled in patient coordination, Prior Authorization, Insurance verification, claims processing, appointment scheduling, EMR/EHR management, and administrative support. Proven ability to communicate effectively with patients, providers, and insurance companies while maintaining confidentiality and compliance with HIPAA standards. Highly organized, detail-oriented, and proficient in handling fast-paced healthcare environments with accuracy and professionalism. Dedicated to delivering exceptional patient support and ensuring efficient healthcare operations.
Professional Skills
* Medical Record Management
* Prior Authorization Creation
* Administrative Support
* Customer/Patient Communication
* Insurance Verification
* Appointment Scheduling
* Claims Denial
Industry Expertise
* Healthcare
* Medical Providers
* Insurance
* Prior Authorization
Software Expertise
* EHR Systems
* Microsoft Office / Excel / Word /
* Zoom / Teams / Google meet / Google Chat / Gmail
* Chat GPT
* Canva
