Hi, I'm ----------- -----------.
I have 4 years of experience in customer service and cold calling. I help businesses handle customer concerns, billing, technical support, generate leads, and support sales through clear communication and efficient processes.
WHAT I DO
• Customer Service: Answer inquiries, resolve issues, and ensure customer satisfaction.
• Cold Calling & Lead Generation: Make outbound calls, generate leads, and schedule appointments.
• Sales Support: Upsell when possible and keep CRM records updated.
• Tools I Use: Google Sheets, MS Excel, Word, Office 365, Convoso, Vici Dial, Slack.
• Skills: Strong verbal communication, fast problem-solving, and organized reporting.
EXPERIENCE
• Customer Service Rep – VXI Global (Jan 2021 – Apr 2024): Resolved customer issues and improved satisfaction.
• Cold Caller – Manila Marketing LLC (Jul 2024 – Jul 2025): Generated leads and set appointments through outbound calls.
WHY ME
• Tech-savvy and fast learner
• Reliable, flexible, and goal-driven
• Focused on helping businesses grow through great service and lead generation
LET'S CONNECT
If you need someone to handle customers or make quality sales calls.
