Receives and processes bookings for all trades (Intra-Asia, Europe,
North America, etc.).
Updates vessel schedule on a monthly basis for vessel calling ex- PHCGY to be sent to OFS VSK TEAM and sends update to OFS VSK
ACTUAL TEAM the actual vessel details once vessel departs PHCGY.
Files all Accounting and Export/Import related documents – BL RELEASE COPIES FOR EXPORT/IMPORT LOADING with its pertaining
documents.
Coordinates with customers for the submission of their shipping
instruction.
Updating of weekly EXPORT & IMPORT MONITORING REPORT, REVISED & ADDITIONAL INVOICE REPORT and INBOUND &
OUTBOUND LATE PAYMENT FEE updated through shared g-sheet.
Update BIR 2307 Shared GDRIVE for customers who withholds their payment.
Submits a soft copy manifest through BOC AMS system and validates
import shipment by lodging flat file to CDEC (Cargo Date Exchange
Center).
Handles the processing of delivery orders (IMPORT) and BL releasing
(EXPORT).
Monitors gate out and gate in of all Cagayan inbound/outbound containers for proper issuance of billing (e.g. DTOC/CTIC) to
exporters and importers.
Attends virtual and face-to-face meetings (e.g. port meetings and client meetings).
Timely updating of excel sheet and monitoring of payables in PHCGY such as rental and electric payment.
Updating and preparing Cash Advance for the renewal of book of accounts, business permit and BIR 0605 on a yearly basis.
Reliever in the absence of colleague such attending to operations concerns, paying water bill and paying port charges (if necessary).
Buys office and janitorial supplies at the market.
Monitors the invoices released for import/export shipment sent by
the OFS team.
Liquidates REPLENISHMENT REPORT for the expenses incurred in
CGY office every month. Original docs to be forwarded to MNL office
for the reimbursement of expense.
Performs monthly PETTY CASH COUNT to be done every end of the month (done through google meet).
Sends email to customer to update their payment for the
outstanding charges (e.g. freight charges, DTOC/CTIC, etc.) and
monitor closely the AR to minimize overdue.
Issues CTIC (Detention/Demurrage) invoices for import cargoes that
was not yet gated-out at port.
Timely monitors LPM/LCB (Late Payment Fee) and sends monthly
report for LPM/LCB FOR AUDIT.
Issues AR/OR to customer.
EMPLOYMENT RECORD:
Performs dispute registration to OPUS (system) for the disputed
invoices and monitors its resolution.
Sends weekly OUTSTANDING AR REPORT every Monday and attends
to TUESDAY WEEKLY AR Meeting.
Issues BL Surrender Fee invoice and update to g-sheet for CAS
invoice issuance by the OFS team.
? Preparation of Credit Application Document for Accounting
Approval and monitoring of Signed Credit Agreement for PHILPACK
account where credit line was processed in CGY.
Ensures that customers are well-informed on any service
enhancement, schedules, change in vessel, cargo arrival and cargo
cut-off at all times and attends customer needs such as inquiry on
services, shipments (EXPORT and IMPORT), etc.
Attends to complaints that may be referred to concerned parties for
immediate and corrective action.
Coordinates and communicates closely with sub-contractors and
other departments /offices within the organization on customer- related concerns.
Attends to customer needs such as inquiry on rate requests and
freight bid participation (e.g. PHILPACK/DEL MONTE) for CGY.
Files rate to TIGER SYSTEM once rate is accepted by the customer.
For Philpack/Del Monte’s rate, forward to offshore team (WNS) the agreed rates by customer for filing for proper rate linkage upon
booking.
Handles and resolves cases escalated to SALES FORCE.
Submits needed report to pricer/trade such as RATE GUIDELINE
(MRG) for PHCGY.
Sends email to PRD (product catalog) team for the route requests
for the additional routes for ex-CGY via SIN/KHH/SHK/HKG.
Process requests for waiver if the customer refuses to pay the detention and other charges (e.g. LPM/LCB/BAO/AMA/etc.) incurred
submitted to g-forms to trade and for the local charges should have the RHQ approval via AODOCS)
