Amazon Live Channel Support | FBA Specialist | Catalog & Reimbursement Expert
I currently work at Amazon as a Live Channel Support Specialist, where I focus on resolving complex FBA issues, catalog discrepancies, and reimbursement claims across the US, Canada, and Mexico marketplaces.
With deep expertise in Seller Central and flat file uploads, I specialize in fixing listing errors, creating and managing shipments, updating product content, and troubleshooting feed-related issues. I’m proficient in listing creation, A+ Content updates, and enrolling products in Amazon Vine.
I have extensive experience handling cases across multiple accounts, staying consistently up to date with Amazon's evolving policies and compliance requirements. I also excel in managing listing violations, submitting appeals, and securing reimbursements for lost or damaged inventory.
Driven by accuracy and efficiency, I bring a solutions-focused approach to support sellers and maintain high standards in marketplace operations.