A versatile, tech-savvy Remote Professional and IT undergraduate with a unique blend of formal technical training, structured corporate customer operations, and over 5 years of professional freelance multimedia experience. Proven track record in B2B lead generation—managing data scraping, cold outreach, and response-driven pipelines—coupled with extensive experience troubleshooting devices, managing accounts, and upselling services for major US telecommunications networks. A proactive, self-directed problem solver equipped to handle high-volume administrative workflows, maintain data integrity, and produce broadcast-ready creative assets.