I am a Salesforce practitioner with 7 years of experience in admin support (Tier 2 role) and functional testing (lead role). I also have experience dealing with clients through phone calls, meetings or email when providing support, delivering reports and providing stream updates.
I have a strong work ethic and a positive attitude towards work and colleagues. I get along with others very well. I am very committed to providing clients with the best support service.
Proficient in:
- Salesforce functional testing
- Salesforce email and desktop integrations
- Google apps
- Microsoft office
- Email/chat support
- Fluent in English
