I am Information Technology (IT) professional with a Masters Degree in Information Systems from Nanyang Technological University. I have an adequate background in providing technical support services with 10 years combined experience in computer software and hardware, technical training and writing, customer service, administration and teaching. A highly motivated, energetic and output-oriented leader with the ability to manage people effectively. I am also an independent and hard-working team player who can undertake projects on her own initiative and provide first-rate customer service to clients. Lastly, I am adaptable and sociable in a dynamic working environment.