I've been in the Customer Service Industry since 2012.I handle complaints, provide appropriate solutions for customers or patients of my employers, and follow up to resolve any issues of my employer customer experience.Being in this industry, I learned to provide more empathy to other people by listen to them actively with patience; keen in every detail; manage my time professionally; have a "people-first" and positive attitude; and especially with clear communication when it comes to product or service knowledge.
