Hi! I'm Dianne Ysabel, and I bring over 5 years of dedicated experience in delivering top-notch services across various department.
BUSINESS/DEPARTMENT SUPPORTED
1. AT&T Sales, Customer Service and Technical Support (TV, Internet, Cellphone and Phone) 2. Directv Sales and Customer Service 3. Food delivery (Doordash) 4. Legalzoom 5.Training Department (BPO)
SKILLS AND EXPERIENCES
1. Sales 2. Multichannel Support 3. Order Processing 4. Subscription and Invoice Management (Stripe) 5. Payment Handling & Counter Disputes (Stripe) 6. Training 7.Training Needs Analysis 8.Coaching 9. Customer Service 10.Billing Disputes 11. Troubleshooting 12. Account Management
TOOLS PROFICIENCY & FAMILIARITY
1. Lightspeed CRM 2. Salesforce 3. Stripe 4. Canva
If you're looking for a dedicated professional who can provide a blend of experience, technical know-how, and a commitment to excellence, let's connect! I'm ready to bring my expertise to your team.
