Dynamic and results-driven Business Management graduate who earned Magna Cum Laude honors in 2022. Passionate about delivering exceptional customer experiences, I began my career as a Customer Service Representative at Microsoft Advertising, where I quickly distinguished myself through consistent top performance in the industry for two consecutive years.Through dedication, expertise, and an unwavering commitment to excellence, I earned a promotion to Operations Supervisor/Team Leader, leading high-performing teams and optimizing service delivery. Experienced in fostering strong client relationships, streamlining operations, and driving success in a fast-paced environment. Adept at problem-solving, tea-----------ntorship, and strategic leadership, I thrive on empowering others and exceeding business goals.Ready to bring my expertise, leadership, and customer-centric mindset to new challenges.