Dynamic and detail-oriented professional with over 8 years of experience in the BPO industry, including roles in technical support and ecommerce at Google. Seeking to leverage my expertise in exceptional customer service, problem-solving, and administrative support as a US Customer Service Representative and Administrative Services Specialist. Adept at managing multiple tasks, coordinating with diverse teams, and delivering high-quality service across various communication channels. Committed to utilizing my strong organizational skills, CRM proficiency, and flexibility with US Eastern Time zone to contribute effectively to your team and enhance customer satisfaction.