With a robust professional background, I bring a wealth of expertise in customer service, virtual assistance, and real estate operations. My experience as a Customer Service Representative involved adeptly handling incoming phone calls, and ensuring customer retention. Having served as a Collections Specialist at Teleperformance, I navigated outbound calls, providing effective solutions for customers with outstanding loans. Additionally, my role as a Virtual Assistant at Summit VA Solutions honed my skills in crafting engaging real estate and non-real estate-related social media content, executing monthly newsletters, and efficiently managing tasks such as listing properties on MLS and preparing contracts.
Moreover, my academic journey led to the successful completion of a Bachelor of Arts in Theology at Philippine Nazarene College, reflecting my commitment to continuous learning. Proficient in utilizing Google Apps, executing social media and email marketing strategies, CRM management, and website development, I am equipped with a versatile skill set that seamlessly integrates technological proficiency with practical real-world application.
