Highly skilled in delivering 5-star guest experiences across short term rental platforms like Airbnb and -----------. Proven track record managing 500+ properties at Upstay, handling end-to end communication, guest resolutions, and tech-driven operations using tools such as Guesty, Enso, Breezeway, and OpenPhone. Calm under pressure, detail-oriented, and committed to optimizing guest satisfaction and operational flow especially during evenings and weekends.
