Hi, I’m Keith Cortez, a Virtual Assistant with over 5 years of experience supporting healthcare professionals, administrative teams, and customer service operations.
I previously worked as an Administrative Healthcare Assistant where I helped healthcare agencies manage EMR documentation, patient charting, reports, and system support. I also have scheduling and coordination experience from working as a Router/Scheduler, where I organized routes, coordinated schedules, and ensured operations ran efficiently.
I’m comfortable handling phone, email, and chat support while staying organized and detail-oriented in fast-paced environments. I’m experienced with tools such as Microsoft Excel, Google Workspace, CRM systems, Slack, Jira, and EMR platforms.
I’m reliable, easy to work with, and always focused on helping teams stay organized and deliver great service to their clients. I’m currently looking for a long-term opportunity where I can contribute my skills and grow with the company.
