I worked in a BPO for the last 15 years. I handled Collections, Customer service and Training and Development.
Currently, I am a freelance and offering services. I do Bookkeeping, Accounting, Collections, Billing, Customer service, and Data entry.
As a freelancer, I ensure the satisfaction of my clients. I provide excellent service. I also help and provide action plans, initiate/implement processes to improve the business procedures whenever necessary.
