• Excellent written and verbal communication in English.
• Excellent listening skills with ability to understand diverse accents and dialects of physicians/providers, their staff, and patients.
• Proficient with the use of Microsoft Office 365 and work productivity/support tools.
• Proficient in data entry and computer skills with ability to navigate multiple programs/systems.
• Clinical Graduate with a bachelor's degree in Medical Technology and 3 years of clinical experience in hospital setting.