With over a decade of experience as a travel agent, I have honed my expertise in catering to corporate and marine markets. My approach is characterized by a delightful and professional demeanor. In my extensive career, I have ventured into both aviation and customer service, serving roles in call centers and as a guest services supervisor at the airport. Proficient in various Global Distribution Systems (GDS) such as Sabre, Amadeus, and Gallileo, I bring a wealth of knowledge to efficiently navigate these platforms.
Quick-thinking and adept at managing pressure, I possess the ability to navigate challenges effectively. My communication skills are strong, contributing to seamless interactions in various professional scenarios.
Furthermore, I possess hands-on experience managing IATA portal, BSP, ADM, ACM, and back-end processes related to refunds. Alongside my proficiency in industry-specific tools, I am also well-versed in office-based systems like Outlook and Gmail.
