I am a dedicated Patient Support and Customer Service Professional with over 10 years of experience assisting U.S.-based customers in healthcare, telecommunications, and financial services. I have strong experience in patient onboarding, insurance and benefits verification, provider coordination, email and phone support, lead qualification, and resolving escalated concerns.
I am known for my strong communication skills, attention to detail, and ability to provide excellent service in fast-paced remote environments. I am comfortable handling customer inquiries, coordinating with providers and internal teams, maintaining accurate documentation, and ensuring a smooth customer experience from start to finish.
With a background in both healthcare support and customer service, I bring a combination of empathy, problem-solving, and professionalism to every interaction. I am eager to contribute my skills to a company that values dependable support, efficiency, and high-quality customer care.
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